WHAT IS YOUR POLICY ON RETURNS?
At Wyzeapparel.com, we want you to be completely satisfied with our products and stand by their quality. If you encounter a print error or any visible quality issue, we will either replace the item or issue a refund.
If you have any quality concerns, please email us at orders@wyzefool.com with clear photos of the products taken on a flat, well-lit surface. This simple step will help us resolve the issue quickly.
Since our products are made to order, we do not accept general returns or returns due to sizing.
CANCELLATION
CAN I CANCEL MY ORDER?
Our products are custom-made for you. To cancel or modify your order, use the link provided in your confirmation email before it enters production.
If your order is already in production, you may qualify for a replacement or resolution based on the situation. You have 30 days after receiving your order to report any quality issues.
HOW DO YOU HANDLE DAMAGED ITEMS OR QUALITY CONTROL ISSUES?
Please send a photo of the defect or damaged area and your order number to resolve any issues quickly. Ensure the picture is taken flat and that the tag and the problem are visible.
Email these details to us at orders@wyzefool.com.
WHAT IS YOUR REFUND POLICY?
Since all products are custom-made, we can only offer refunds, returns, or exchanges for quality issues. Orders are only refundable if supported by a photograph demonstrating a quality problem.
Refunds
Since all products are custom-made, we can only offer refunds, returns, or exchanges for quality issues. Orders are only refundable if supported by a photograph demonstrating a quality problem.
Credit Card Refunds
Refunds processed to your credit card will appear in your credit card within 7 to 10 business days, depending on your credit card vendor.
WHAT PAYMENT METHODS DO YOU ACCEPT?
At this time, you can pay using credit cards and Google Pay.
We will be adding further payment methods in the future.
INTERNATIONAL ORDERS
DO I NEED TO PAY ADDITIONAL TAXES FOR INTERNATIONAL ORDERS?
Please be aware that international orders may be subject to import taxes, duties, and other customs charges that vary by country. Unfortunately, we are unable to provide a precise calculation in advance. We recommend contacting your local customs office directly for details on your country’s customs policies.
You are responsible for any charges incurred on your package.
WHO IS RESPONSIBLE FOR SHIPPING CHARGES?
You (the purchaser) are responsible for shipping costs and will select the method of shipment during checkout.
Personal Information We Obtained About You
Each individual visitor to the Wyze Apparel website provides voluntary personal information when one purchases a product or uses our services, such as email inquiries. Personal information is information you freely provide us that can be directly associated with you, such as name, address, telephone number, email address, and other information unique to you.
If you are a business or other entity, and you provide personal information, our Policy will associate such information with individuals, including officers, employees, authorized users, and other individuals representing the business or entity.
We also may collect information about you from external sources and associate it with the information you provided us. Such sources may include businesses and/or entities that we are associated with.
